c. Software and operating systems – software made available by MIS under license from MIS and installed and used on its own HaaS devices. No services are included. Services are covered by a separate agreement. The hardware-as-a-service or HaaS model is similar to the leasing or licensing model. With HaaS, managed service providers leasage devices such as server, computer, and hardware at a flat monthly fee. This is usually linked by a monthly service contract to the manager, in which a customer never again has to worry about the collapse or obsolescence of the technology. Except as specified in the Royalty Calculations of the Agreement, any work related to devices under this Contract is excluded from this Agreement. Some or all of the work may be covered by a separate agreement. Examples of excluded items include a wide selection of hardware: servers, workstations, routers, switches, and network attachment storage devices, to name a few. If any part of your HaaS package fails during your service contract, we will replace the hardware at no cost to you.
Our HaaS agreement is particularly useful for small and medium-sized businesses that do not normally buy hardware in large quantities. We can also show you how to eliminate the unnecessary burden of rebuilding your budget after a big hardware effort. Rugged Ltd. acts as a full-service provider of IT solutions. Our HaaS agreement can cover everything from installation to system maintenance, replacement, and upgrades. This way, you can focus entirely on your core business while meeting your company`s IT needs. *Date change: The changed steps to “Payment and customers retain devices” due to changes to the Microsoft Partnership Agreement of 05.09.2018 regarding licensing and reallocation. Get the latest technology and increase collaboration acceptance with a simple and affordable subscription for U.S. customers. The table below shows the conditions and actions related to them: b. Hardware – Actual hardware, including the manufacturer`s warranty.
Any material liability is limited to the manufacturer`s warranty. Services are covered by a separate agreement. † The same warranty limits and exclusions set out in the manufacturer`s warranty also apply to this agreement (full warranty details are available in the user manual). As a rule, this means that necessary repairs for consumables, abuse or damage to the environment are not covered. (Examples include filter modification, repairs due to crashes due to programming errors or lightning strikes.) In these cases, repairs are billed at the service rates published by the HFO. Hardware-as-a-Service, which clearly has its roots in software as a service, is a business model in which companies sell packages that contain hardware, software, maintenance, and sometimes installation for a monthly fee.